Hot Air Balloon Marrakech – Terms & Conditions

1. Booking

Activities, including hot air balloon flights and paragliding experiences, can be booked online or by contacting us directly. All bookings are subject to availability.

2. Payment

Payment can be made online or on the day of the activity, depending on the payment option selected during the booking process.

3. Cancellation & Changes

Any cancellation or modification request should be made in advance. Late cancellations or failure to attend the activity may result in cancellation fees.

4. Weather Conditions

All activities are weather-dependent. If weather conditions are not suitable, the activity may be postponed or cancelled to ensure the safety of all participants.

5. Safety

All activities are conducted by qualified professionals. Participants must follow all safety instructions provided before and during the activity.

6. Liability

Air Balloon Marrakech cannot be held responsible for circumstances beyond its reasonable control, including adverse weather conditions, transportation delays, or other unforeseen events.

7. Participant Requirements

Some activities may be subject to age, weight, or physical fitness restrictions for safety reasons.

8. Personal Data

The personal information collected is used solely to process your reservation and provide our services. Your data will never be shared with third parties without your consent, unless required by law.